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7.6
Review Score
250 S Beach Street, Suite 20-E, Daytona Beach, FL 32114
My loved one uses home care services through Preferred Care and she is very happy with her caregivers. Hopefully she will eventually be comfortable enough to start using more of their services.
Preferred Care at Home of Coastal Volusia is your VIP experience for home care. Assisting clients improve their quality of life while still recognizing and maintaining their dignity and independence. visit us at preferhome.com/cv
601 West 41st Avenue Suite #102, Anchorage, AK 99503
I have very specific hours I want to be out of the house. It makes it hard to find a caregiver that can work into my schedule. Its easier because at this point all they need to do is watch her and take her...
5901 Airport Blvd., Suite 105, Mobile, AL 36608
I didn't use them for very long before I whole one morning and found that I could not stand. When [name removed] (my caregiver) came that evening and found that I hadn't let my doctor know, she called...
3815 W St. Joseph St, Ste B500A, Lansing, MI 48917
I am pleased with how helpful the caregivers have been to me and how they have really taken the time to get to know me. They are always on time to our appointments and make sure to keep in good contact with...
Celebrating life, dignity and independence. Preferred Care at Home understands that long term care can be costly and we have built our reputation on offering quality services at affordable prices. The cost-effective Live-in Service has always been our specialty, providing 24-hour peace of...
3707 East Southern Ave, Ste 2029, Mesa, AZ 85206
Our experience with Peferred Care has been excellent, the nurse practitioner who comes to see our loved one every couple of weeks is outstanding she is perfect. If we have any questions after hours we can...
1520 Stonemoss Court, Suite 101, Virginia Beach, VA 23462
My mother has been with Preferred Care At Home for a few years now and we love them. The caregivers are wonderful, caring, very attentive and consistent. We have never had to worry about who was coming or...
300 SE 2nd Street. STE 600, Fort Lauderdale, FL 33301
They were very good, we have absolutely no issues and the care services they provided we great. The workers were very responsible and attentive, the value was comperable compared to other services and they...
6 Office Park Circle Suite 215, Birmingham, AL 35223
4208 Old HIllsboro Rd, Suite 7, Franklin, TN 37064
This is a lovely community, but unfortunately they were not able to provide my mother the type of care she needed. Everybody was very kind and friendly. The community is very well maintained, her room was...
4851Tamiami Trail North, Suite 200, Naples, FL 34103
Maintaining a sense of well-being is life's ultimate goal as we age. And yet giving up some of our independence to achieve this is hard; its often difficult to ask for help when we need it. We understand, and will be there with you or your loved ones to offer services and support all the way....
1196 Boulevard Way., Ste 15, Walnut Creek, CA 94595
I am happy with the care that has been provided to my loved one from this company. They have been helpful and professional every time a caregiver comes to visit for our appointment. They have been on time...
Welcome to Preferred Care at Home located in Walnut Creek, California and serving the Contra Costa County, San Mateo, County, Santa Clara County, Alameda County, Sacramento County, San Joaquin County, San Francisco County, Napa County, and Solano County. 'Celebrating life, dignity and...
27723 Cameron Ct, Harrison, MI 48045
The girls were very friendly and did exactly what they were expected to do. They were there to keep an eye on my mom and did exactly that. My mom and liked them and their care was sufficient. I have no...
Assistance to Help You Care for Your Mom or DadManaging your own schedule can be challenging, but when you add supporting your mom or dad at home it can become overwhelming. When looking for help, it’s hard to know who to trust for dependable and qualified care and if it will be affordable.The...
11320 Station West Drive, Suite #201, Knoxville, TN 37934
Asking for help is not easy. Losing your independence is probably your greatest fear. We understand, and we want to be there for you, by your side, every step of the way. "Reliable, Compassionate and Affordable...We Promise!"Since 1984, the founders of Preferred Care at Home have had the...
19690 E. Via Del Oro, Queen Creek, AZ 85142
1061 East Indian Town Rd, Suite #108, Jupiter, FL 33477
They have been phenomenal. I really couldn't say more about them. They have given me such peace of mind since I am unable to be there myself. The girl they sent out watches my dad like a hawk, and it's good...
5853 Lincoln Circle West, Lakeworth, FL 33463
4076 East State Road 44, Wildwood, FL 34785
1523 Dale Mabry Highway Suite 202, Lutz, FL 33548
3590 Route 9, Ste 203, Cold Spring, NY 10516
We are a private home care company serving North Westchester and Putnam counties here in New York. Our mission is to safeguard the independence, dignity and quality of life of our seniors and others who need our help. We do this by sending compassionate, reliable and affordable homemakers and...
1400 McCallie Ave - Suite 220, Chattanooga, TN 37404
We were not happy with the company of this service. The caretake comes to the home and give assistance with personal care and lite housekeeping responsibilites that are needed for his care. We would...
Preferred Care at Home is dedicated to providing reliable, compassionate and affordable care to the Chattanooga community. The care we provide improves quality of life while safeguarding independence and dignity in the home, or wherever our clients call home. Some of our services may include...
49 Broad Street, Pittston, PA 18640
9301 Foxboro Dr., Brentwood, TN 37027
Since 1984, the founders of Preferred Care at Home have had the privilege of partnering with thousands of families, giving that extra care needed to maintain independence and dignity in the comfort and security of home.Preferred Care at Home understands that long-term can be costly and we have...
9160 HWY 64 Suite 12, Lakeland, TN 38002
Review Score
103 reviewsOut of 10
5 star
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4 star
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A Place for Mom has scored Preferred Care at Home with 7.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Preferred Care at Home has 103 reviews with an average "overall experience" of 4.2 out of 5.
Working with this agency has been a blessing and a curse. The staff have been great and done really great with my mother although the services were short lived because of an incident that took place. During the night we needed the caregiver to take my mother to the restroom and we asked that we had a caregiver that didn't smoke. My mom was a smoker or 40 years and didn't need to be exposed. Well the caregiver ended up being a smoker and abandoning her duties in the evening (taking mom to the restroom). That really irritated my brother which resulted in the caregiver having to leave. We have since asked for a replacement and still waiting to hear back. Today is Friday and I really need a caregiver by Monday! I'm hoping Barbara will call!
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Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
Overall our experience with Preferred Care at Home was a good one. The management staff were friendly and professional, and helped us in resolving an issue we had with one of the caregivers they sent out.
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Preferred Care at Home of Lansing in Lansing, MI
4.3
(10 reviews)
Preferred Care at Home of Nashville South, work well to assist you in your needs and help in pairing you with someone who can care for you properly. They come into our home and assist with my mom, the primary care person is great.
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Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
The girls were very friendly and did exactly what they were expected to do. They were there to keep an eye on my mom and did exactly that. My mom and liked them and their care was sufficient. I have no complaints.
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Preferred Care at Home of Macomb in Harrison, MI
3.7
(3 reviews)
The Preferred Care at Home is a great In-Home company. they do what their suppose to do and are great taking care of my loved one. He is in really great hands and couldnt be happier when they come out and take care of him.
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Things seem to be going well so far. They've done a good job handling Dad's care needs and Mom seems to really appreciate the help.
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Preferred Care at Home in Cold Spring, NY
3.9
(6 reviews)
Preferred care at Home of Macomb is a home care provider. They haven’t missed any appointments. We haven’t had any negative experiences with this home care provider yet.
Preferred Care at Home of Macomb in Harrison, MI
3.7
(3 reviews)
Talked quite a while with the Director who is so helpful. May be getting her and my Mom together for more discussion, but my Mom is reluctant to take any steps at this point.
Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
The sitters are great. Paper work is a little slow at times.
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3.5
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3.5
Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
We used them a few times. Barbara was a very nice lady, but the people she sent to me just weren't good fits. They didn't seem to be strong enough for the job we had. They were nice though.
3.5
3.5
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3.5
Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
Overall is given the above rating because they never provided the days of service requested. By the time services were provided, I was in dire need of a respite break that I had to take. Of course that added to the difficult of filling the case. Along with receiving authorization for services through the Veterans Administration. Understanding, that I informed them that I would private pay until authorization was granted. There company did an assessment for our case in [date removed], our case did not start to receive services until [date removed] . I felt like that was entirely too long and it was too overwhelming for me to start the process with another company. I do believe that they were seeking out workers, but in this day and age those in this field are declining.
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4
The care received was good, but we were charged for time in two instances after the caregiver had left, and the company was unwilling to resolve this. If using them, be diligent about tracking time and comparing to what is invoiced.
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Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
If you in a pinch and need someone now I would take a look, if not I would look into private pay. The communication was not very good and I did not feel they communicated unless you were there. I would only recommend for a short term fix
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3.5
2
Preferred Care at Home of Anchorage, AK in Anchorage, AK
4.3
(4 reviews)
Working with Preferred Care at Home wasn't a complete disaster. One of the caregivers was great. She did her job efficiently and I really hated to see her go. Her replacement on the other hand just sat there and talked on her phone the majority of her shift and I did not appreciate that at all. The case managers were good. They were very proactive with solving any issues we had. I did appreciate that but would not recommend them.
3
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Preferred Care at Home of Macomb in Harrison, MI
3.7
(3 reviews)
This company is hard to communicate with.
2.5
2.5
2.5
2.5
2.5
Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
As long as you have a scheduled time I would recommend using them. They no longer do fill in appointments or assistance that I may need. I would not go back to them since they don't do fill ins for my care. The price is one of the better ones compared to the other companies.
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Our experience with this home care agency has been a rocky one. I have actually had to work harder than I did before they came in and tried to help out. The staff here are very inexperienced, is my take yet they talk like they totally are onboard. I had 2 requirements - had to have a vehicle to take mom to drs appts and do errands and had to be able to move mom around. I have gone through 7 aides and in the beginning every aide arrived without a car, 1 aide could barely lift a gallon of milk, 1 aide stole my mom's medication, 2 aides could not communicate well, poor English, 1 aide sat all day and watched tv with my dad, which was a big no no in the instructions and 2 aides were 'ok', one of which I still use but she has no vehicle. I'm still trying to get 1 more aide but so far no one has met the 2 requirements. If I had to say one thing to anyone, be ready to do a lot of work to get a good aide. It's too bad because the people are nice, just not too efficient.
2
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Preferred Care at Home Central Palm Beach in Jupiter, FL
3.4
(5 reviews)
I'm not too thrilled with them. I've not been happy in the last couple of months. They never send me any bills. I have to keep up with that myself. I was using two girls that would rotate. One quit and they replaced her with one and I found out - I'm not sure if they knew this or not - that the girl was leaving at night and coming back the next morning and she was supposed to be there overnight. Here we are paying for 24 hours a day. I also found out she brough her dog with her to work and I leave money for them to buy groceries and she was left with some of it in her pocket.
Preferred Care at Home of Nashville South in Franklin, TN
4.0
(19 reviews)
Dependability and accountability absolutely are not what this company is all about. Most of the employees they hire are not trained or experienced. Once we thought we had a good caregiver they were taken away for one reason or another. The person being cared for needs to have someone who is dependability and reliable for taking care of them. They need to feel safe with their caregiver, not this bouncing back-and-forth with a different person almost daily. Training of employees should be done at the business site, not in the home of the client. These clients who are elderly and sick should not be [Removed] for training. It has been nothing but total stress for the couple months that we had employed this company. We were told that they would do the best they could to relieve our stress and leave the care up to them, this did not happen. I would never recommend this company, thank you.
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Preferred Care at Home of Lansing in Lansing, MI
4.3
(10 reviews)
I am incredibly disappointed with how Preferred Care has now handled the situation with my mother. They treat you wonderfully when you are giving them large amounts of money. I had been paying significant amounts of money for the care of my mom since 2014. They were happy enough to send me the monthly bill which I paid although I saw no contract, signed no contract, didn't even know there was a contract. Instead - they had an 80+ year old woman supposedly sign something that she has no memory of and now they are suing her because after stopping their service - she decided to hire a former employee of theirs. Seriously? How do they sleep at night. Shame!!!! I will now have to waste more money I guess fighting their lawsuit for my elderly sick mom. AVOID THEM
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Preferred Care at Home Central Palm Beach in Jupiter, FL
3.4
(5 reviews)
There are 23 total Preferred Care at Home Facilities.
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