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8.8
Review Score
5373 Merten Dr, Mason, OH 45040
The staff was really nice, but the Memory care was VERY understaffed. The people could not have been nicer and were very good, they did the best that they could. We spoke to management several times about...
Life is defined by moments. At Montage Mason we celebrate each person’s unique collection of experiences – sharing the snapshots of a life well lived, and creating new highlights to add to that collection. Our vibrant, active campus is a place to experience special moments—the joy of holding your...
855 Stahlheber Dr, Hamilton, OH 45013
My mother-in-law has been a resident at Westover Retirement since February 2022. She did 1 month of Respite Care. At that time, she made the decision that going to her own home was not something that she...
Westover is a picturesque neighborhood nestled safely in its own community with homes featuring spacious living areas, ample storage space, one-car garages and large, walk-out patios. Our spacious apartments are located close to all the amenities, dining choices and array of activities. Enjoy a...
100 Berkeley Dr, Hamilton, OH 45013
My mother-in law stayed here for her rehab for knee replacement. She was treated like a queen! Great people and beautiful community to be in. We walked out by the lake at sunset and sat near the gazebo...
Berkeley Square is a beautiful, lively community with private, tree-lined streets, custom homes and apartments. Moving to our community provides you with a gorgeous home, friendly neighbors, and security for the future while offering various activities and entertainment. Living at Berkeley Square...
Review Score
33 reviewsOut of 10
5 star
49%
4 star
28%
3 star
7%
2 star
0%
1 star
19%
A Place for Mom has scored Community First Solutions with 8.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Community First Solutions has 33 reviews with an average "overall experience" of 3.4 out of 5.
The staff was really nice, but the Memory care was VERY understaffed. The people could not have been nicer and were very good, they did the best that they could. We spoke to management several times about this. It fell on deaf ears. The Memory Care unit could have done more activities, but I understand. My mother was higher functioning than most, so it was hard.
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5
Montage Mason in Mason, OH
4.2
(22 reviews)
My loved one is currently a resident at Montage Mason and everything has been great for him at this facility so far. The cleanliness and friendliness are great. The care services, staff and meals are also great. I would recommend this facility to others.
5
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Montage Mason in Mason, OH
4.2
(22 reviews)
My mother-in-law has been a resident at Westover Retirement since February 2022. She did 1 month of Respite Care. At that time, she made the decision that going to her own home was not something that she would be able to do. At first, she was struggling to make Westover her 'new' home. Since she has become an active part of the community. She plays chair volleyball, bingo and often attends and enjoys the musical guests. I can't think of any place (other than her own home) that she would be happier living.
5
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Westover Retirement Community in Hamilton, OH
3.1
(7 reviews)
My father is very happy living at Westover. They take great care of him and he enjoys the entertainment and various activities they provide for the residents. It gives me comfort knowing that he is in a safe and caring environment. The staff truly looks out for his best interest.
5
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5
Westover Retirement Community in Hamilton, OH
3.1
(7 reviews)
My loved one likes the activities, inclusing the arts, and crafts. It's really nice, and they have a nice family room. My loved one likes to go out to the garden. Overall, I love the way that the residents are protected. There is a sense of safety and security, which makes me feel comfortable.
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Montage Mason in Mason, OH
4.2
(22 reviews)
Anthology is a beautiful place with really nice staff. I have found them helpful and informative.
Montage Mason in Mason, OH
4.2
(22 reviews)
kudos to [name removed], the move-in coordinator at Anthology of Mason. weeks after we actually moved my parents in, she was still helping us with fine details. she asked their maintenance team to assemble and set up another component of my mothers bed. it took two tries, but she now has a comfortable, sturdy bed in her room, good for her height. [name removed] went above and beyond to coordinate the effort.
Montage Mason in Mason, OH
4.2
(22 reviews)
the team is incredibly engaged with the residents of the community. my mom, who lives in the memory care unit, is constantly interacting with others and participating in many of the organized group events and activities. while every day is a new day to my mom, Anthology does everything to make sure it is a great day. can't recommend this place highly enough!
Montage Mason in Mason, OH
4.2
(22 reviews)
staff is wonderful attentive to needs communicate with family encourages loved one
Montage Mason in Mason, OH
4.2
(22 reviews)
Anthology is a beautiful place with really nice staff. I have found them helpful and informative.
Montage Mason in Mason, OH
4.2
(22 reviews)
We moved our mom here after a horrible experience at a different facility. What a difference! The staff are kind and caring. Staff turnover seems minimal which is a big deal. Communication between staff and family members is timely and most times Instant through texts. The food is great according to our mom. They also have a very busy activity calendar which mom loves! Can’t say enough good things about this place!
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Montage Mason in Mason, OH
4.2
(22 reviews)
Moved mom back to Cincinnati in late August, after many years of living in Florida. After looking at several assisted-living communities in the area, decided on Anthology of Mason. So far, a great decision. The facility is great, in regards to mom's apartment and other areas like dining hall (like's the food!) community room, library and movie theater. The staff, from nursing to activities is wonderful and they have worked hard to make sure mom had a smooth transition. Residents are also very friendly and welcoming and mon has made some great connections already.
5
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Montage Mason in Mason, OH
4.2
(22 reviews)
I love Avita of Wells! All the staff are very friendly and happy and make staying at Avita enjoyable for their residents. Every day is packed with activities for wellness and spirituality, physical fitness, social, and sensory and memory enhancement. The food is locally sourced and the residents have a choice of soup or salad, and 2 entrees for every meal. They have weekly excursions to the ocean and local restaurants. The residents convinced me that my mom would love it at Avita and they were right!
5
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5
Westover Retirement Community in Hamilton, OH
3.1
(7 reviews)
beautiful décor, friendly staff, clean, limited dining hours
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5
Montage Mason in Mason, OH
4.2
(22 reviews)
This location is not yet open, but we have put a deposit down and chosen the apartment already. Looks to be a great place, staff is friendly and knowledgeable. Their use of technology is beyond anything I've ever seen. Definitely our top choice. Will tour as soon as open later this week.
5
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5
Montage Mason in Mason, OH
4.2
(22 reviews)
My mother-in law stayed here for her rehab for knee replacement. She was treated like a queen! Great people and beautiful community to be in. We walked out by the lake at sunset and sat near the gazebo watching people fish. Couldn't be nicer! Awesome therapy team helped her and I know if she has to do the other knee this will be her first choice for rehab.
4.5
4.5
4.5
4.5
4.5
Berkeley Square in Hamilton, OH
3.0
(4 reviews)
The staff and residents at Anthology of Mason are very friendly. The facility is kept clean and the atmosphere is relaxed and inviting. However, the admissions staff will over promise to you. The response times to help requests can get lengthy and are rarely quick. If the residents eat in their rooms, the orders are more often wrong than right. Lastly, the staff seems overworked, entering rooms very late and very early, and at times they drag out simple tasks like laundry, for days.
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Montage Mason in Mason, OH
4.2
(22 reviews)
All the staff at Anthology is very friendly and could not be more accommodating. The nursing staff is super friendly and helpful. My mom tells me the food is excellent. The activities are great in Assisted Living, but not so great in Memory Care. The facility is very clean, and they keep the residents' rooms clean and their laundry done. My only complaints are lack of activities in Memory Care and a lack of consistency in helping Memory Care patients get ready for bed at night. Getting the residents up in the morning has been fine, but there's a breakdown in the evening routine. Overall it's a great place, and I'm thankful to have found it for my mom!
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4
Montage Mason in Mason, OH
4.2
(22 reviews)
Tour went very well as most all of our questions were answered before having to ask. A lot of information to absorb but all positive. The common area could be more cheerful but seemed to include what is needed for the residents.
4
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Montage Mason in Mason, OH
4.2
(22 reviews)
We are pleased with the staff and my Dad feels safe there. They have activities that my Dad does not participate. I wish someone would “engage” him in an activity that HE would participate to help his mind. Otherwise it’s been what he needed b/c he could no longer live alone. We also had to privately hire someone to watch Dad 9:30p-0730 to make sure he doesn’t fall when he gets up in the middle of the night. Sincerely, [Name removed]
4
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4
Montage Mason in Mason, OH
4.2
(22 reviews)
There are 3 total Community First Solutions Facilities.
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