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9.2
Review Score
205 Sawtooth Oak St, Hot Springs, AR 71901
Brookfield is a very pleasant place with very caring staff. They have been extremely helpful in many different ways: transportation to medical appointments and provision of information to name a couple. ...
2300 Fianna Oaks Dr, Fort Smith, AR 72908
My loved one is currently a resident at Brookfield Fort Smith. Her experience at this facility has been great so far. She's had no complaints. The cleanliness and friendliness are great. The staff, care...
3 Highlands Crossing Dr, Bella Vista, AR 72715
My mom was previously a resident at Brookfield Bella Vista and it was a great experience. They give very personalized care. They were very good about cleaning every day. They knew their residents and family....
The Brookfield at Highland Crossing serves each resident a well rounded, supportive and active lifestyle all within the security of a warm and friendly northwest Arkansas community.We are dedicated to bringing you a peace of mind in a beautifully designed spacious single level apartments....
Review Score
26 reviewsOut of 10
5 star
74%
4 star
16%
3 star
4%
2 star
8%
1 star
0%
A Place for Mom has scored Brookfield Senior Living LLC with 9.2 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Brookfield Senior Living LLC has 26 reviews with an average "overall experience" of 4.6 out of 5.
The reason I answered number one as I did they've been shorthanded, very under responsive on certain things such as housekeeping, they tried to go up on the price right after she moved in they ended up honoring the price I was quoted. They do a fantastic job on cleanliness of the common areas, but my mothers been there two months and they've only vacuumed her room once. Housekeeping was to be included. I believe that quality of care includes housekeeping I believe that called if care also includes the ability to D escalate when a patient is having a moment Quality of food the quality of food could use some work on it usually it's not very healthy. I am not for sure if it meets the daily allowance of nutrition. Activities has been pretty good Value there's no nursing staff they have not been cleaning the apartment on a regular basis because she can't do the dusting she's been vacuuming her own apartment. When she moved in the floor was dirty and it didn't get cleaned until she got a mop. Some of the residents feel like they're left out because they're not like the favorites of the administration. Their vans do not have wheelchair accessibility. I don't feel like the value is there for the meals.
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Brookfield Bella Vista in Bella Vista, AR
4.1
(10 reviews)
It was a rocky start with meds and other items such as the button to call for help, showers. If there was nobody watching out for her some items may not have been taken care of as soon as was needed or promised. However, staff is super nice and they do care about the clients. They are willing and happy to help where needed.
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Brookfield Hot Springs in Hot Springs, AR
4.8
(12 reviews)
Brookfield Hot Springs is a very clean community, it is perfect. Our loved one has only been in the community for a few months now but the quality of care is so far so good. When our family comes to visit they always offer to feed them a meal and they say the food is really good. Based on the experience so far we would absolutely recommend this community to other families .
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5
Brookfield Hot Springs in Hot Springs, AR
4.8
(12 reviews)
They are chronically under staffed and under trained for memory care. I would recommend Brookfield Bella Vista only to individuals who are physically capable! Not recommended for those who are not.
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Brookfield Bella Vista in Bella Vista, AR
4.1
(10 reviews)
The worst activities person ever. Care in dementia unit was always understaffed. Not for dementia 3 or above. Would not recommend for loved one. I moved my loved one out. This is only a place for those who need minimal care.
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Brookfield Bella Vista in Bella Vista, AR
4.1
(10 reviews)
The lady who runs it [name removed] is a very sweet lady, the activities coordinator [name removed] is super nice, and [name removed] who is an aid, is great he is super nice towards our loved one. We have noticed the menu on the memory care side compared to the assisted living side us a lot less appealing and just with staffing some areas like the meals, and activities could be improved.
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Brookfield Bella Vista in Bella Vista, AR
4.1
(10 reviews)
There are 3 total Brookfield Senior Living LLC Facilities.
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