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Benchmark Senior Living sets the standard for senior living throughout the Northeast. Explore among 67 Benchmark Senior Living locations offering independent living, assisted living, mind and memory care, and respite care, as well as 1,899 reviews and an average review rating of 4.3 out of 5. Benchmark Senior Living’s mission is to provide world-class amenities in a homelike environment, offer wellness support through innovative programming, and deliver personalized compassionate care services to residents. Serving as a leader in senior living throughout New England, Benchmark Senior Living seeks to transform lives through human connection and create meaningful moments that tie and bind people together.

8.8

Review Score

1,899 reviews
67 communities
1 senior living award community
Starting from $X,XXX/mo

Benchmark Senior Living community listings

Showing 67 communities
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Arbors of Bedford

70 Hawthorne Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.9
Review Score
65 reviews

I considered all the staff angels. My brother was a handful and would become argumentative with everyone. He was treated with dignity and kindness. I highly recommend Arbors of Bedford to other families.

Best Activities
Provides: Memory Care

The Arbors of Bedford is a dedicated memory care assisted living residence. Unlike other senior living communities, we are exclusively dedicated to caring for people with Alzheimer’s disease and other types of memory impairment.We offer an innovative and award-winning memory care program, Live...

... Read more

Benchmark Senior Living at Ridgefield Crossings

640 Danbury Road, Ridgefield, CT 06877

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.8
Review Score
67 reviews

My aunt was only there about 3 months. She kept falling, going to the hospital, then rehab, then back to Ridgefield Crossings. Then the cycle would start again so I don't have a lot of experiences to comment...

Provides: Assisted Living, Memory Care, Independent Living

Residents of Ridgefield Crossings enjoy attractive apartments, comfortable community rooms, a lovely outdoor patio and garden and an ever-changing program of social and fitness activities. 24- hour assistance is personally tailored to each resident's changing needs and is provided for by a caring...

... Read more

Whisper Woods of Smithtown

71 St. Johnland Rd, Smithtown, NY 11787

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.7
Review Score
23 reviews

The staff is very professional and effective. My mother has had a very difficult adjustment and her dementia deteriorated rapidly and the organization responded quickly and effectively reflecting their...

Provides: Assisted Living, Memory Care

The Village at East Farms

180 Scott Road, Waterbury, CT 06705

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
9.6
Review Score
35 reviews

My dad lived in Florida and I live in Connecticut and he developed dementia and I was traveling back-and-forth every 3 to 4 weeks for about six months. We tried to keep Dad in Florida, but with his dementia...

Provides: Assisted Living, Memory Care

The Village at East Farms is a cozy country estate situated on a picturesque, 34-acre wooded hilltop. An authentic covered bridge, lavish gardens, and rolling panoramas provide the staging for a nine-hole putting green. At East Farms you will find private walking paths and gazebos that grace...

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Benchmark Senior Living at Split Rock

708 Bridgeport Avenue, Shelton, CT 06484

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.6
Review Score
35 reviews

Mom's transition to Assisted living/ Memory Care at Benchmark Split Rock was facilitated by the kind and caring attitude of the staff. Although she objected to the move, these professionals used their skills...

Provides: Assisted Living, Memory Care

Set at the heart of it all, Benchmark at Split Rock welcomes you to connect — with friends, with nature, with your passions and your talents. Our brand new, state-of-the-art community will be a place where innovation and tradition meet.Nestled among the shops and restaurants at Split Rock, we are...

... Read more

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA 02451

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
33 reviews

My mother was at the level of end of life so our experience was different than if she was just AL, but as a nurse practitioner who took care of patients in AL it seemed to be one of the better facilities.

Provides: Assisted Living, Memory Care

Waltham Crossings is a comfortable and casual senior living community, with easy access to the surrounding Metrowest area. Residents of Waltham Crossings enjoy chatting with friends in the fireplaced living room, barbecuing among the gardens, or joining in on a game of cards in the Cape Cod room....

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River Ridge at Avon

101 Bickford Extension, Avon, CT 06001

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.5
Review Score
49 reviews

The staff is kind, competent and friendly. The facility is very clean. Moving in was quick and easy. The meals are very high quality served by very nice wait staff.

Provides: Assisted Living, Memory Care

River Ridge at Avon is nestled in a quiet, residential neighborhood in the heart of beautiful Farmington Valley. We are conveniently located off Route 44 in the charming town of Avon, minutes from wonderful shops, dining, entertainment, and medical offices. Our superb location complements the...

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Ashland Farm at North Andover

700 Chickering Road, North Andover, MA 01845

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.5
Review Score
30 reviews

My aunt lived at Ashland Farm for four years before her passing. She engaged in the numerous activities offered by the activities director, [name removed], and was given the best care possible. The staff...

Provides: Assisted Living, Memory Care

Ashland Farm is the premier assisted living community in the Merrimack Valley offering traditional assisted living as well as the Harbor Program for the memory impaired. Ashland Farm provides residents with personalized service plans tailored to meet their unique needs. If you need help with...

... Read more

Greystone Farm at Salem

242 Main Street, Salem, NH 03079

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
52 reviews

Everyone is amazing, patient and caring. That he is comfortable and able to remain there without another transition. What stuck out about this facility initially was the full nursing and medical staffing...

Provides: Assisted Living, Memory Care

Surrounded by natural woodlands, Greystone Farm at Salem evokes the serenity of a bygone era. In the country kitchen sits a beautifully restored antique loom, brought here by its original owner, fully restored and now a reminder of a simpler time. Thoughtfully designed apartments and amenities...

... Read more

Benchmark Senior Living at Chelmsford Crossings

199 Chelmsford St, Chelmsford, MA 01824

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.3
Review Score
24 reviews

My mother really likes living there and I would highly recommend it to anyone who asks. Everyone is incredibly friendly, the place is really nice and we feel mom is safe there. Even though my mom really...

Provides: Assisted Living

Chelmsford Crossings is an award winning community located in the Merrimack Valley with easy access to both Rte. 495 and Rte. 3. We are a full service assisted living residence designed with quality services as well as affordability in mind. We offer a full array of services in a home-like...

... Read more

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Tatnuck Park At Worcester

340 May Street, Worcester, MA 01602

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.3
Review Score
25 reviews

Memory unit is in same facility so if one spouse needs it the other can easily spend time together It is a lot of money, but my loved one seems well cared for.

Provides: Assisted Living, Memory Care

Resting at the foot of Worcester's western hills is the historic village of Tatnuck... a place filled with family, fond memories and tradition. Today, traditions continue at Tatnuck Park at Worcester, a respected and valued assisted living community. Built on the site of a former family estate,...

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Capitol Ridge at Providence

700 Smith Street, Providence, RI 02908

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
9.3
Review Score
24 reviews

I love it here more than you can imagine. The staff is really good and friendly, the food is good and I have a life again. I have one of the largest apartments with a back door and patio which is great...

Provides: Assisted Living, Memory Care, Independent Living

Capitol Ridge at Providence is a cozy urban retreat situated in historic Providence, overlooking downtown and of course the State Capitol. The beautiful, historic setting is accented by manicured gardens, private walking paths and gazebos. A terrace off the main dining room offers seasonal...

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Benchmark at Bedford Falls

5 Corporate Drive, Bedford, NH 03110

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.3
Review Score
49 reviews

They get 5 stars all day! I am so sorry that we are having to leave. :( The staff is extremely helpful with not only the residents, but with the families as well. It really is the next best place to being...

Provides: Assisted Living, Memory Care

Bedford Falls is a welcoming assisted living community located in Bedford, New Hampshire of Hillsborough County. Our beautifully landscaped community allows residents to feel right at home while enjoying the cozy gazebo or relaxing on the patio with fellow residents and friends. Home of the...

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The Branches of North Attleboro

40 Robert F. Toner Blvd, North Attleborough, MA 02763

Starting at$X,XXX+ monthly
5
5 Photos available
2
2 Floor plans available
9.3
Review Score
17 reviews

We picked Branches for the location. We liked that is was a smaller facility with 54 residents with a homey feeling.The staff are amazing and very caring and kind.

Provides: Assisted Living, Memory Care

The Village at South Farms

645 Saybrook Road, Middletown, CT 06457

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.3
Review Score
39 reviews

I think, like all facilities, there isn't enough staff especially in a memory unit when a lot of patients are in wheelchairs and need more assistance. Move in was easy, food is good. I am happy they bring in...

Provides: Assisted Living, Memory Care, Independent Living

The Village at South Farms is a cozy 'country estate' with a panoramic valley view that our residents enjoy from the southern-style veranda overlooking its expansive lawns. Lavish gardens surround the community and provide the setting for shaded outdoor seating and walking areas. A terrace off...

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The Atrium at Cardinal Drive

153 Cardinal Dr, Agawam, MA 01001

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.3
Review Score
26 reviews

I'd say the facility is lovely, and the staff is compassionate and well trained. We picked this community over other places, due to Mom's care needs, all but one other place turned us down. However, The...

Provides: Memory Care

When looking for long-term care for your loved one who has dementia, you’ll want to make sure it provides the right type of certified memory care specialists and a safe environment with constant monitoring. Will your loved one have personal assistance? Have access to meaningful activities and...

... Read more

Benchmark Senior Living at Hamden

35 Hamden Hills Drive, Hamden, CT 06518

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.2
Review Score
35 reviews

For the senior housing business the charges were quite reasonable, close by for me and our daughter, and the regular living areas are very nice. My wife just wants to be left alone, which doesn't work well...

Provides: Assisted Living, Memory Care

Maple Woods at Hamden is located south of Sleeping Giant State Park on a hilltop overlooking the town center of Hamden, CT. This community boasts skyline views of New Haven and picturesque views of Long Island Sound. We are convenient to shops, cultural, and business attractions. Our superb...

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The Village at Kensington Place

511 Kensington Avenue, Meriden, CT 06451

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.2
Review Score
41 reviews

I did not visit any other facilities. I immediately felt at home at Kensington Place. The community was clean and cheerful. I simply got a good vibe. It was also helpful that my uncle lives right around...

Provides: Assisted Living, Memory Care

The Village at Kensington Place is an elegant country estate nestled among the scenic Hanging Hills of Meriden, CT. Our beautifully manicured campus surrounded by woodlands provides comfortable outdoor sitting areas and the setting for fitness, arts, and leisure activities. A terrace off the main...

... Read more

Chestnut Park At Cleveland Circle

50 Sutherland Rd, Brighton, MA 02135

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.2
Review Score
19 reviews

My loved one is currently a resident at Chestnut Park At Cleveland Circle and overall the experience has been good. The cleanliness and the activities are okay. The friendliness and staff are great. I would...

Provides: Assisted Living, Memory Care

Benchmark Senior Living at Chestnut Park at Cleveland Circle in Brighton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or...

... Read more

Orchard Valley At Wilbraham

2387 Boston Rd, Wilbraham, MA 01095

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
9.2
Review Score
32 reviews

My mom is so very happy at Orchard Valley. The administrative staff is very flexible and easy to work with. My mom loves the food and the many activities that take place. The staff that takes care of her is...

Provides: Assisted Living, Memory Care

Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere. Known for its working farms and annual peach festival, our community embodies close family ties, fond memories and lasting traditions. Just a short drive from Main Street in Wilbraham, MA, Orchard Valley...

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Benchmark Senior Living at Plymouth Crossings

157 South Street, Plymouth, MA 02360

Starting at$X,XXX+ monthly
9
9 Photos available
6
6 Floor plans available
9.2
Review Score
26 reviews

My loved one was previously a resident at Benchmark Senior Living at Plymouth Crossings and this facility was absolutely amazing. The staff really treat their residents and residents' families like their own...

Provides: Assisted Living, Memory Care

Plymouth Crossings is a lively suburban hideaway, convenient to shops and amenities, and just minutes from historic, artistic, cultural and retail centers. Our community is a place people love to call home whether their favorite activity is catching up with friends, watching a performance or...

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The Atrium at Faxon Woods

2003 Falls Boulevard, Quincy, MA 02169

Starting at$X,XXX+ monthly
7
7 Photos available
3
3 Floor plans available
9.2
Review Score
33 reviews

It's early yet and my mom is having a tough time adjusting, but so far I am happy with the Atrium. Staff seems very involved and interacting with residents from the top down. [name removed] dressed as a...

Provides: Memory Care

The Atrium at Faxon Woods is an assisted living residence designed exclusively to serving the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. Each detail of our unique, single story...

... Read more

The Birches at Concord

300 Pleasant Street, Concord, NH 03301

Starting at$X,XXX+ monthly
6
6 Photos available
3
3 Floor plans available
9.2
Review Score
25 reviews

My loved one is currently a resident at The Birches at Concord and the experience has been great. The cleanliness and friendliness are great. The staff, care services and meals are also great. The place is...

Provides: Memory Care

The Birches is Concord, New Hampshire's first assisted living community exclusively dedicated to those with dementia, Alzheimer's Disease and other forms of memory impairment. Set in a peaceful hillside location, The Birches at Concord provides a familiar home-like environment designed to serve...

... Read more

Greenwich Farms at Warwick

75 Minnesota Avenue, Warwick, RI 02888

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.2
Review Score
53 reviews

Our loved one is very happy at Greenwich Farms at Warwick and we like that the staff really look out for her. It feels homey. Our loved one also has found a nice community of residents for socializing.

Provides: Assisted Living, Memory Care, Independent Living

Greenwich Farms at Warwick located in Warwick, RI is a Benchmark Senior Living independent living residential community for active seniors who are looking to socialize, stay active, and no longer want the worry of owning a home. Are you ready to enjoy a carefree, maintenance-free lifestyle?...

... Read more

Benchmark Senior Living at Woburn

One Cedar Street, Woburn, MA 01801

Starting at$X,XXX+ monthly
15
15 Photos available
3
3 Floor plans available
9.1
Review Score
35 reviews

The staff is friendly. [name removed] even visited my mother when she broke her hip and was in rehab. The facility is lovely it is up to date and looks like a hotel. My mother didn't want an antique older...

Provides: Assisted Living, Memory Care

Assisted LivingBenchmark Senior Living at Woburn in Woburn, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation...

... Read more
Viewing 1-25 out of 67 communities

Reviews
for Benchmark Senior Living

8.8
Review Score
1,899 reviews

Review Score

1,899 reviews
8.8

Out of 10


5 star

56%

4 star

29%

3 star

8%

2 star

3%

1 star

6%

A Place for Mom has scored Benchmark Senior Living with 8.8 out of 10 using our proprietary review score based on 513 reviews in the last 2 years. Over all time, Benchmark Senior Living has 1,899 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,056
544
149
45
105
Date Submitted
119
224
513
Reviewer
73
1,272
526
16
Care Received
513
35
1,341
61-80 of 1899 reviews
Sort by

5.0
Carl - Family/Friend
Assisted Living
January 8, 2024
Verified Review
Review for Benchmark Senior Living at Hamden

I felt that during the decision process Benchmark in Hamden was the cleanest, and has the best staff that could handle my parents complex situation. They have been amazing through this journey.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Barbara T - Family/Friend
Memory Care
January 8, 2024
Fabulous care for him, peace of mind for me

My husband gets better care at the Arbors than I was able to give him at home, and it gives me peace of mind knowing that he's safe and watched over 24/7. The people, from reception to the nurses and aides, call him by name and know where he is at any time of day. There are eyes on him wherever he chooses to roam. They have made him feel at home. They know his likes and dislikes and treat him with respect and tenderness. They feed him, clean him, dress him, and put him to bed at the end of the day. He knows they care and responds to them accordingly. He even gets his nails trimmed and a haircut every couple of weeks. The building is clean and easy on the eyes. I got a warm fuzzy feeling the first time I walked in and was greeted by Maggie, the friendly house canine. The residents enjoy having a pet around, while the care and feeding is done by administrative staff, and she follows them wherever they go. And the food is good!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nicole P - Family/Friend
Memory Care
January 8, 2024
Genuinely lovely people who care about residents

We are very happy with the care my mom is receiving at the Arbors. The staff members are wonderful. They are warm and so caring in their interactions with my mom and other residents. We see them hugging them and trying to make them laugh all the time. It makes us feel so much better knowing she is in a place where she is looked at as an individual, shown compassion and respect, and included in so many activities and opportunities for socializing. We knew the minute we stepped foot into the Arbors that it was the right place for us!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
January 4, 2024
Verified Review
My family's fabulous experience at Chestnut Park!

Overall fantastic! Staff very accommodating to our family needs! Very happy with the cleanliness! The only blip was dining. My family member needed low sodium food, but there very few choices. Cost comparable to other facilities. Based on the experience we have had so far, we have already recommend this community to a friend and will continue to do so!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 26, 2023
Verified Review
nice community with exceptional staff

When it comes to the meals and dining service, my mother is a fussy eater. I have not eaten there so I am going with a 4. Best part is you can order the day ahead and various foods are always available. Our loved one does not participate in the activities so we cannot comment. Based on the experience we have had so far, we would recommend the Blenheim-Newport community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Ellen - Family/Friend
Independent Living
December 21, 2023
Verified Review
Strong recommendation

They were very helpful during the move in process. They are very accommodating. We highly recommend The Village At Willow Crossings to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laurie H - Family/Friend
Assisted Living
December 20, 2023
Verified Review
Highly recommend

[name removed], admin, and [name removed], nurse coordinator, are very helpful. I would very highly recommend Benchmark to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Doreen - Family/Friend
Assisted Living
December 15, 2023
Verified Review
Review for The Branches of North Attleboro

Everything that we have experience so far has been very good. The staff are awesome. The cost obviously goes up the more services that you need which can get expensive. But compared to other facilities that I looked up it is less. I would definitely recommend the facility. I was greatfeul to be able to work with A Place for Mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jocelyn D - Family/Friend
Memory Care
December 8, 2023
Verified Review
Great Staff caring Environment

I think staff are helpful and friendly. They really seem to care about the residents.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
December 8, 2023
Verified Review
Highly recommend

My mother really likes living there and I would highly recommend it to anyone who asks. Everyone is incredibly friendly, the place is really nice and we feel mom is safe there. Even though my mom really liked the food, we find it interesting that she has told us sometimes they run out of things as simple as a baked potato. There have been a few other things, baked potato struck me funny to run out of. I'm sure not to be wasteful of food they only make so many and first ones at the dining room get dibs. While I commented and only gave a 4, my mother loves the food there! My brother and I find it amusing when she tells us when they run out of something and she may not be the one asking someone she sits with.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
December 1, 2023
A comforting new home.

My friend [name removed] is cared for. [name removed] and his staff are kind and caring helping [name removed] to feel at home. Not only for his care but a simple visit to chat and see how he is doing. I couldn't be happier.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stephanie - Family/Friend
Assisted Living
December 1, 2023
A wonderful community.

I am so happy I called A Place for Mom, and landed here at Nashua Crossings . Wonderful facility, my Mom has been very happy there. The staff is wonderful. So caring and loving. Truly feels like home. Based on the experience we have had so far, we would absolutely recommend Benchmark Senior Living to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Marcy - Family/Friend
Memory Care
November 30, 2023
Verified Review
Arbors makes my mom happy

I love the Arbors of Bedford! My mom is very happy and all of the staff are caring. They LOVE my mom. She spends the day laughing with them. She gets tons of hugs. The staff is responsive and caring and pays attention to what she needs. I have full confidence that she's getting all that she needs, and also what she would have wanted, had she been able to choose for herself.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Beth - Family/Friend
Assisted Living
November 30, 2023
Verified Review
Review for MiddleBrook Farms at Trumbull

It was near our home compared to others and in our price range. It is a reasonable size. I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nancy - Family/Friend
Independent Living
November 27, 2023
Verified Review
Finding a good home

My sibling is a resident at Cabot Park Village and everything has been great for her at this facility so far. The staff are all very caring. The cleanliness and friendliness are great. The value for cost is also great. I would recommend Cabot Park Village to family and friends. This facility is a great place!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
November 21, 2023
Verified Review
Amazing Facility

My loved one was previously a resident at Benchmark Senior Living at Plymouth Crossings and this facility was absolutely amazing. The staff really treat their residents and residents' families like their own family. They are super attentive to everyone's needs. The facility is always spotless. They also have a lot of events that they invite families to come to. Unfortunately, it was getting too costly for us and we had to move our loved one to a different facility.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
November 21, 2023
Verified Review
Village at South Farms Review

All of the staff at The Village at South Farms has bee amazing! They are helpful and friendly as well as astute!


5.0
Anonymous - Family/Friend
Assisted Living
November 17, 2023
Verified Review
friendly staff

They really get to know the individual and make a lot of effort for that person to feel at home. Based on the experience we have had so far, we would recommend this community to other families if they are able to afford it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
November 15, 2023
Verified Review
riendly staff and happy community

when it comes to the value for cost the are costs in getting regardless of facility are higher than expected- this facility did a good job with explaining and finding options. we would recommend this community to other families based on the experience we have had so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
November 15, 2023
Verified Review
Experience at Ashland Farm

My loved one is currently a resident at Ashland Farm at North Andover and overall her experience at this facility has been good so far. The staff friendliness is good and they try hard. My daughter and I both work in the healthcare industry and we know how hard it is to get help and how low the pay can be. But it always helps to have nice people. There are some areas that need improvement, but overall things are not bad. We have addressed a few concerns with them and they always corrected the problem. I wish the activities were better, but I understand. Also, one of the girls at the front desk is not pleasant. I would think that you would want someone pleasant when you first come into the facility. She is not. The other woman is very nice and pleasant.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5


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