Community Page
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ASSISTED_LIVING
new-mexico/albuquerque
MorningStar of Albuquerque
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Based on the experience we have had so far, we would maybe recommend them to other families. My wife and daughter at different times found their mother/grandmother on the floor in her apartment. Although staff was very friendly and I believe, competent, it seemed staffing levels at time may have been below what was necessary.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring Leadership","reviewContent":"Leadership seems to genuinely care. Facility is pleasant. Some areas still seem to be catching up from pandemic staffing issues but are on the right trajectory.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Grateful for MorningStar","reviewContent":"We are blessed to be able to afford MorningStar at Albuquerque...we are happy that [name removed] is safe and cared for there. \n\nThe staff are wonderful...and they do not have a lot of turnover...they always notify us when [name removed] needs things and are gentle and caring even when they don't know we are visiting \n\nI would absolutely recommend this facility to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Loved One Cared For; Facility Upkeep Needs Support.","reviewContent":"My moms in memory care and I wish she could have coffee every afternoon. Staff is friendly but there seems to be quite a bit of turnover. Food is good. We've asked some repairs in my moms room, but they haven't been accomplished. Here's the title: Wish for coffee, staff friendly, food good, repairs slow.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Highly recommend Morningstar of Alburquerque","reviewContent":"The only reason I am giving a 4 on quality of care and value is every time we have come there has been no toilet paper for my loved ones bathroom. I hunt down the cleaning crew and they don't even carry it on the cart. I would think at almost $[removed] a month, his bathroom could stay stocked with the most important thing. But over all , everyone there is doing a really good job and we are lucky to have a good place for \"dad\". The staff is exceptional!!! Everyone is very kind and helpful. We did not realize that we could NOT suggest who could or could not see my father in law, (probably our fault for not reading all policies) but otherwise this experience has been very good.","reviewerDisplayName":"Donna","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"","reviewContent":"A good experience when checking it out but need more follow up after we have committed. Staff is a bit harried and sometimes does not have enough time to follow up. Things now have improved.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Top notch facility","reviewContent":"This place is great. The food is PHENOMONAL. Her room is very nice. They have her as high functioning as she can possibly be. We had some difficulty with her phone but she takes it to the front desk and they will call us. The care is excellent. The only problem we have is you cannot put holes in the walls to put pictures, so the room is pretty bare. The facility itself is very clean, if any of the residents have accidents they are right on it. Victoria who is the main point of contact is on the ball. All during the week they have exercise classes going on and mom absolutely loves them. I would definitely recommend MonringStar to other families- it is top notch. It is expensive, but it is worth it for the care received.","reviewerDisplayName":"David ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy with our choice","reviewContent":"Our experience with MorningStar has been excellent, they were way above any other place that we looked at. The facility has the options for you to select that cover every need that the resident may have. From emptying the waste baskets to changing the bedding, they go all out to take care of you. I would give the food a five plus. 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1385845
[{"id":"assistedLiving","title":"Assisted Living","description":"Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. "},{"id":"memoryCare","title":"Memory Care","description":"Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering."}]
8051 Palomas Ave NE, Albuquerque, NM 87109
false
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87109
Albuquerque
NM
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